Testimonial: Pre-planning: easing the burden

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Q: Why should I pre-arrange my funeral? Q: Will prearranging my funeral make it easier for my family?

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Find a funeral home like Springfield, where you can trust the people, where you can feel comfortable working with people who will help you celebrate your loved one in a way that will honour and bless them and the family.

- Ramona Sousa

Transcript

“We have one son. That’s all the family we have. And he lives in Regina at this point. And I just felt it’s not fair to, to uh, put all this pressure on him after, when someone, a parent passes away. And I felt it would be easier if we did that beforehand.”

“The facts were there, and so we wanted to prepare and to give also our family the same gift that my mother had given to us. And to ease that, that burden when the time came.”

“The funny part is I went to a couple of different funeral homes and I walked in, and it was almost, left with a bad feeling because all that happened is that a guy came out, in a suit, and he said, “OK, here’s this brochure, here’s this brochure, here’s this. Take this home, read it and then you can give us a call.” And to me it was like, “Wow, that’s not right!” You know, I’m a person here and I’m trying to deal with mortality, I’m trying to deal with something that – to me – is an important issue. And so when I came here, it was great, as soon as I walked in and I told the young lady at the desk that I was, you know, wanted to look into funeral arrangements and stuff, boom, I had somebody I could actually talk to.”

“And she was so helpful that way, in reassuring us that all of the prices that we were paying were sealed and, and guaranteed.”

“Once we had the arrangement made with Springfield here, we had a card in our wallets that said, if anything should happen – call them, and they would look after things. So that gave us a sense of freedom without having to wonder, ‘Well, what if?'”

“So think about it – if you can – ahead of time, because in the moment it can be very, very overwhelming, and emotional and you don’t know how you are going to respond in the moment. So as much as you can, pre-plan as much as you can.”

Testimonials

They took care of me like family.

Judith Szabo

Everything was so organized and pertinent to what we needed. Everyone we met was kind, courteous and very helpful during our emotional and challenging time. Thank you so much.

Heather Mayne

They were so prompt on answering any questions and changing things. They were prepared and respected any religious decisions. The process was so seamless and made easy in such a high stress situation.

Tanya Kohar

In the past 2 years Springfield has helped us through the death of my Mother and my Father. Their response and help allowed us to focus on the remaining family rather than worrying about details of the funeral and all the notifications that are required upon a death.

Terry Eldridge

The atmosphere has been nothing but professional during times of grief.  After the passing of my mother, the staff coached me on the next steps and looked after filling in all the government forms that I needed to sign, which took a huge burden off my mind at the time.

Donald McClure

Everyone was so helpful and kind.  There was no pressure.  They provided exactly what we needed.

Diane Greenwood

From the time I called to the completion of all the services, I received compassionate, attentive and professional care.  There was a sense of caring from each staff member.  I was turning over my Mom to their care and I felt very comfortable with everyone.  I felt heard and never felt pushed into any decision.

Katherine Lewis

I have always found the team at Springfield Funeral Home to be VERY caring, kind, considerate and helpful.  I have and will continue to recommend them to anyone who asks which funeral home would I suggest they use.  No other funeral home I have dealt with even comes close to Springfield Funeral Home.

Ethna Tutt

Right at the onset, I was made very comfortable, there was no pressure.  I was made to feel as if I was the only one they had to serve.

Frances Baum

Everything that was arranged for us was perfect.  Our loved one, husband, father, brother was treated with respect.  Thank you for making this difficult time a little more acceptable via your staff’s obvious caring and respect.

Jacquelene Bluschke