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Testimonial: Funeral Service: it matters Testimonial: Funeral Service: the day itself

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Find a funeral home like Springfield, where you can trust the people, where you can feel comfortable working with people who will help you celebrate your loved one in a way that will honour and bless them and the family.

- Ramona Sousa

Transcript

Um, I like to remind people, you know, you are not at your funeral. The impact of your death on those in whom you’ve invested into love and relationship with, ah, it’s really for them. So allowing people to meaningfully engage, “What does it mean now that I’m dead?” Um, that’s an important question and you need to allow for a response to happen. We need to answer the question, “How do we say goodbye?”

I quite often have where a couple comes in and one says, “Well, I’d like a service for her, but nothing for me. Just keep it simple.” We hear that a lot. I think it comes from a place of, “Don’t bother. I don’t want to be nuisance.” When I’ve turned the tables on the person who sometimes makes that statement themselves saying, “Well, for your daughter, your mother, your wife, your loved one? Would you like a service for them? Would you like to pay tribute, honour what role they’ve played in your life and the influence they’ve made?” They are usually, “Yeah, I, I would do that for them”. They don’t think about, if that’s the need that you have, why is it that you would refuse them the ability to do the same for you?

We often find out after the fact that, that people decide, “You know, we should have had something. We should have done something.” Sometimes the decedent says, “You know, just, you know, just cremate me and throw me in the river, uh, where I used to fish.” And they are caught, the family’s caught – they, they feel like they need something but they feel like to do so would be to dishonour their loved one’s wishes.

But having something that solidifies the experience, that helps bring community together, and establish the connections of significance of your life, um, is really the heart of what a good funeral or memorial event actually is. It’s what we’re trained in, it’s what we specialize in, uh, it’s what we really care about.

Testimonials

They took care of me like family.

Judith Szabo

Everything was so organized and pertinent to what we needed. Everyone we met was kind, courteous and very helpful during our emotional and challenging time. Thank you so much.

Heather Mayne

They were so prompt on answering any questions and changing things. They were prepared and respected any religious decisions. The process was so seamless and made easy in such a high stress situation.

Tanya Kohar

In the past 2 years Springfield has helped us through the death of my Mother and my Father. Their response and help allowed us to focus on the remaining family rather than worrying about details of the funeral and all the notifications that are required upon a death.

Terry Eldridge

The atmosphere has been nothing but professional during times of grief.  After the passing of my mother, the staff coached me on the next steps and looked after filling in all the government forms that I needed to sign, which took a huge burden off my mind at the time.

Donald McClure

Everyone was so helpful and kind.  There was no pressure.  They provided exactly what we needed.

Diane Greenwood

From the time I called to the completion of all the services, I received compassionate, attentive and professional care.  There was a sense of caring from each staff member.  I was turning over my Mom to their care and I felt very comfortable with everyone.  I felt heard and never felt pushed into any decision.

Katherine Lewis

I have always found the team at Springfield Funeral Home to be VERY caring, kind, considerate and helpful.  I have and will continue to recommend them to anyone who asks which funeral home would I suggest they use.  No other funeral home I have dealt with even comes close to Springfield Funeral Home.

Ethna Tutt

Right at the onset, I was made very comfortable, there was no pressure.  I was made to feel as if I was the only one they had to serve.

Frances Baum

Everything that was arranged for us was perfect.  Our loved one, husband, father, brother was treated with respect.  Thank you for making this difficult time a little more acceptable via your staff’s obvious caring and respect.

Jacquelene Bluschke