Q: What are the formalities that Springfield will help me with?

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Find a funeral home like Springfield, where you can trust the people, where you can feel comfortable working with people who will help you celebrate your loved one in a way that will honour and bless them and the family.

- Ramona Sousa

Transcript

There are a number of formalities that Springfield Funeral Home takes serious responsibility for.

All funeral homes are agents for Vital Statistics. So it’s our job to gather the pertinent information, uh, register the death and produce a death certificate, so that the family can settle their loved one’s affairs. We, we gather information such as where they were born, when they were born, who their parents were and where they were born. Those, that’s information that Vital Statistics wants.

We, um, place the obituary in the paper. Uh, that way the newspaper knows it’s coming from a legitimate source. And other parts of the service, boy where do you start? Where do you stop? Uh, planning the cars, the service, the place, the flowers, the food, the clergy, the person who will be, uh, celebrating the service or MC-ing it, musicians, music, DVD tribute. I could just go on and on.

Just uh, try to imagine all of the details and the logistics and the planning, invitations, and the pulling off and people management of what goes into a beautiful wedding. Um, now try to do that in about a three to five day period of time, and that’s essentially what we do.

We have to, um, notify CPP – that’s Canada Pension and Old Age Security. Uhm, sometimes if there is a coroner involved, coroner’s forms. We also help people collect the Death Benefits from CPP.

Our funeral home actually goes that extra mile. We have a lady on staff who is a family care counsellor. She even does the Canada Pension Death Benefits, which a lot of people are unaware of, could be up to $2,500. We fill in all those forms guaranteeing that you’ll get the maximum amount that’s coming to you.

It would be a sad day when funeral service just became a processing of bodies. Uh, to take the time and the sensitivity to realize that everyone was a unique life that was lived and there was a preciousness to that person, and that their body – though a shell of that – needs to be treated with dignity and honour and respect.

Testimonials

They took care of me like family.

Judith Szabo

Everything was so organized and pertinent to what we needed. Everyone we met was kind, courteous and very helpful during our emotional and challenging time. Thank you so much.

Heather Mayne

They were so prompt on answering any questions and changing things. They were prepared and respected any religious decisions. The process was so seamless and made easy in such a high stress situation.

Tanya Kohar

In the past 2 years Springfield has helped us through the death of my Mother and my Father. Their response and help allowed us to focus on the remaining family rather than worrying about details of the funeral and all the notifications that are required upon a death.

Terry Eldridge

The atmosphere has been nothing but professional during times of grief.  After the passing of my mother, the staff coached me on the next steps and looked after filling in all the government forms that I needed to sign, which took a huge burden off my mind at the time.

Donald McClure

Everyone was so helpful and kind.  There was no pressure.  They provided exactly what we needed.

Diane Greenwood

From the time I called to the completion of all the services, I received compassionate, attentive and professional care.  There was a sense of caring from each staff member.  I was turning over my Mom to their care and I felt very comfortable with everyone.  I felt heard and never felt pushed into any decision.

Katherine Lewis

I have always found the team at Springfield Funeral Home to be VERY caring, kind, considerate and helpful.  I have and will continue to recommend them to anyone who asks which funeral home would I suggest they use.  No other funeral home I have dealt with even comes close to Springfield Funeral Home.

Ethna Tutt

Right at the onset, I was made very comfortable, there was no pressure.  I was made to feel as if I was the only one they had to serve.

Frances Baum

Everything that was arranged for us was perfect.  Our loved one, husband, father, brother was treated with respect.  Thank you for making this difficult time a little more acceptable via your staff’s obvious caring and respect.

Jacquelene Bluschke