Q: Role of technology in a contemporary funeral

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Find a funeral home like Springfield, where you can trust the people, where you can feel comfortable working with people who will help you celebrate your loved one in a way that will honour and bless them and the family.

- Ramona Sousa

Transcript

I think that one of the most amazing elements of modern funeral service is the ability to integrate technology. Um, it was reflecting on my own experience of, uh, my father dying that I realized that the most meaningful part of that was reconnecting with the story that was his life.

I think that technology helps us do that better. Uh, I think that a lot of what the upcoming and modern generations are about is uh, is trying to be more real. And, uh, making those connections with the person’s life through photos, um, thought music, combining those in slide shows, in video presentations, um, helps that story come to life. We’ve developed a – what I call a Memories Lab – right here in our facility, where we can do that with families, actually build the productions in a short period of time at a, at a really professional level.

One of the other elements of technology that helps with that reconnecting is utilizing the Internet through streaming of the service live. People from anywhere in the world can be present right here in the chapel, and be a part of what’s happening here, what’s being said, and can feel the part. Had a situation even where, um, a family member from abroad was able to offer a tribute and a eulogy – as an element of the service – because of the way we set up a Skyping situation. And there they were, right up at front of the chapel, offering tribute to the family.

Remembering and being remembered for years to come, I think is a need that we all have. Creating archival material, helping families with, um, you know, those few nuggets that will be kept and will be remembered with time is part of what technology is very helpful for and it’s what we are using to pursue, to make that real for people.

Testimonials

They took care of me like family.

Judith Szabo

Everything was so organized and pertinent to what we needed. Everyone we met was kind, courteous and very helpful during our emotional and challenging time. Thank you so much.

Heather Mayne

They were so prompt on answering any questions and changing things. They were prepared and respected any religious decisions. The process was so seamless and made easy in such a high stress situation.

Tanya Kohar

In the past 2 years Springfield has helped us through the death of my Mother and my Father. Their response and help allowed us to focus on the remaining family rather than worrying about details of the funeral and all the notifications that are required upon a death.

Terry Eldridge

The atmosphere has been nothing but professional during times of grief.  After the passing of my mother, the staff coached me on the next steps and looked after filling in all the government forms that I needed to sign, which took a huge burden off my mind at the time.

Donald McClure

Everyone was so helpful and kind.  There was no pressure.  They provided exactly what we needed.

Diane Greenwood

From the time I called to the completion of all the services, I received compassionate, attentive and professional care.  There was a sense of caring from each staff member.  I was turning over my Mom to their care and I felt very comfortable with everyone.  I felt heard and never felt pushed into any decision.

Katherine Lewis

I have always found the team at Springfield Funeral Home to be VERY caring, kind, considerate and helpful.  I have and will continue to recommend them to anyone who asks which funeral home would I suggest they use.  No other funeral home I have dealt with even comes close to Springfield Funeral Home.

Ethna Tutt

Right at the onset, I was made very comfortable, there was no pressure.  I was made to feel as if I was the only one they had to serve.

Frances Baum

Everything that was arranged for us was perfect.  Our loved one, husband, father, brother was treated with respect.  Thank you for making this difficult time a little more acceptable via your staff’s obvious caring and respect.

Jacquelene Bluschke