Testimonial: Staff: care experts

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Find a funeral home like Springfield, where you can trust the people, where you can feel comfortable working with people who will help you celebrate your loved one in a way that will honour and bless them and the family.

- Ramona Sousa

Transcript

“Everybody at Springfield did an amazing job. Everybody was sensitive and caring and made it really personal. We never felt pressured into things. They were very patient.”

“David was the person that we, that we dealt with the most. And it was easy. We had, I felt like I could, I had his own personal phone line. Um, I probably didn’t, I don’t know. But it felt like every time I needed to talk to him about something, or there was a question, or we needed to change a photograph for the, for the front of the program for dad’s funeral, I always got a hold of him. And I know how busy he is, cause every time we come here, there’s something going on and there is some business that he has to attend to, but yet it feels like that two minutes, or that ten minutes, or that half an hour, or even the hour that we spent is completely ours.”

“David was there totally. Um, very sympathetic, understanding, professional. Um, it just took a lot of pressure off.”

“When we met with, with Sheila who was with us, it was like talking to, to a friend almost over a kitchen table. You walked into a funeral home, but when we left it wasn’t like we were leaving a funeral home.”

“I mean, you can’t fake a lot of real, sincere caring. You just can’t, you know. Either they do it, or they don’t. And they do.”

 

Testimonials

They took care of me like family.

Judith Szabo

Everything was so organized and pertinent to what we needed. Everyone we met was kind, courteous and very helpful during our emotional and challenging time. Thank you so much.

Heather Mayne

They were so prompt on answering any questions and changing things. They were prepared and respected any religious decisions. The process was so seamless and made easy in such a high stress situation.

Tanya Kohar

In the past 2 years Springfield has helped us through the death of my Mother and my Father. Their response and help allowed us to focus on the remaining family rather than worrying about details of the funeral and all the notifications that are required upon a death.

Terry Eldridge

The atmosphere has been nothing but professional during times of grief.  After the passing of my mother, the staff coached me on the next steps and looked after filling in all the government forms that I needed to sign, which took a huge burden off my mind at the time.

Donald McClure

Everyone was so helpful and kind.  There was no pressure.  They provided exactly what we needed.

Diane Greenwood

From the time I called to the completion of all the services, I received compassionate, attentive and professional care.  There was a sense of caring from each staff member.  I was turning over my Mom to their care and I felt very comfortable with everyone.  I felt heard and never felt pushed into any decision.

Katherine Lewis

I have always found the team at Springfield Funeral Home to be VERY caring, kind, considerate and helpful.  I have and will continue to recommend them to anyone who asks which funeral home would I suggest they use.  No other funeral home I have dealt with even comes close to Springfield Funeral Home.

Ethna Tutt

Right at the onset, I was made very comfortable, there was no pressure.  I was made to feel as if I was the only one they had to serve.

Frances Baum

Everything that was arranged for us was perfect.  Our loved one, husband, father, brother was treated with respect.  Thank you for making this difficult time a little more acceptable via your staff’s obvious caring and respect.

Jacquelene Bluschke